Manage customer complaints
Quick Ticket Allocation
Effective workflow
Improve Customer Satisfaction
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Happisales, mobile live tracking software, covers end to end activities of service executives and helps them to service their customer effectively with automated workflow and improve their productivity by simplifying their administrative tasks.
Customer Management.
Use our sales employee tracking app to manage your customer contacts & organize them into territories. Receive service requests and assign them into service persons based on territories.
Manage customer relationships.
Manage product catalogue, maintain service history and customer payments information. Discover the new revenue opportunities by slicing and dicing customer tickets and identifying missing customers.
Service Workflow.
Communicate with customers & receive tickets, schedule appointments, plan site visits, request for spare parts, resolve & close the service tickets.
Improve Customer satisfaction
Use our field staff tracking app to monitor Service requests & time taken for closure, identify process inefficiencies and deploy service persons based on historic demands.